Marks K & R Tire & Service Ctr

  • 4.8 of 5 stars
2 reviews

2926 Mt. Carmel Ave, Glenside, PA, PA 19038, us

(215) 885-3844

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Hours
 
Specialties
Happily gives binding estimates
Guarantees all work for at least 12 months or 12000 miles
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Dec 23, 1998
A CHRISTMAS K & R-OL The Toyota was dead. This must be understood clearly or nothing else wonderful can come. We needed a new car/used car because our beloved Mighty 93 Tercel had been in an accident which had totalled it, meaning that the cost of replacing the headlight housing was greater than the worth of the vehicle divided by the number of light years to the nearest galaxy. And our Mighty 87 Mazda 323 had that look. You know the one I mean: like the look of the mozzarella you left in the baggie in the back of the fridge last summer. It's saying: "Commmmme to meeeee, I'm the Bella Morte of your dreammmmmms...." So. With two weeks to go before we both had to leave town for work and for Christmas vacation we NEEDED to get a car. And we had been immensely pleased with Mark at K & R Tire (which was right around the corner from us). He knew we were not rich, he knew we were trying not to be cheap, he knew we trusted him. He didn't know we were saving for a house that would have moved us far away from him soon, and therefore that we had to get used and pay cash for it. So we started bringing used cars from private sons of bi--I mean sellers to him. And without going into all the awful David Mametesque details (our new motto, adapted from Mamet's film, The Spanish Prisoner: "No one who is selling a car is who he says he is") we proceeded to bring a parade of vehicles to him, for a very reasonable fee, to have him check them out. WITHOUT FAIL, whenever it would certainly have been in his best interest to get us into a car that would have not just assured a regular boat payment, but also a better hair stylist, he steered us clear: quietly, without making a big deal of it, without embarassing us or the lying scuzzball shill for the chop shop we had come close to getting suckered in by, Mark stood by us. He has integrity, a quality that had been as far from our car shopping (or repairing) experience as Rush Limbaugh has been from anorexia. When we finally bought the 94 Impreza from--yes--a dealer (another very long somewhat satisfying, somewhat bewildering, somewhat shocking experience) and brought it by (along with a case of Sam Adams), the first words out of his mouth were: "Well, you know I usually am just for the Toyotas and the Hondas, but lately I've been liking these, though they are somewhat more...." his voice trailed off. But we knew it. They're pricier to fix. But we had done our homework, and we knew we had gotten a good deal, and without his honesty and selflessness we would have been in a ditch off the interstate, metaphorically speaking. So when we move back to Philly, about a half hour away, he's staying our mechanic. He's one of a very few who has earned our trust, without asking for it--he's paid for it.
Oct 11, 2010
Both my son and I take our cars here. When I thought I needed new tires, Mark said I didn't need new tires for at least 2 more years. When I complained about squeaky breaks, after checking the car during the annual inspection Mark said it was not a problem and would work itself out, and posed no safety issues. My son thought his transmission was going bad. Mark checked the car and said no, it was a fuel injector and a solenoid - a whole lot cheaper than transmission work. My son had a part replaced on his car (can't remember what, but it was part of the electrical system). He started having problems 11-1/2 months later, Mark diagnosed it immediately as the same part and told him the part was under warranty and my son would only be charged for the labor. If Mark had waited 2 more weeks the part would ahve been out of warranty. Any time a mechanic tells me I don't need the more expensive "solution", or catches a warranty problem just two weeks before the warranty expires, I am inclined to trust him.

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