Van Tassel Automotive

  • 4.9 of 5 stars
2 reviews

621 9th St Nw, Salem, OR 97304, us

(503) 370-7175

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 12, 2007
I just wanted to second the comments already posted. Ray is one of the most honest guys I know, and if he doesn't know how to fix something, he'll find out or refer you to someone who will. I work near his shop, and he's often bicycled (yes, a mechanic who bicycles) over to pick up my car or do a spot diagnostic. He DOES like to talk, so be sure you have time, but you'll get a thorough explanation of all the work involved and all the possible fixes.
Jun 11, 2003
Taking your car to Ray is like taking it to your neighbor. He is very helpful and always is looking for the most cost effective fix. I trust him completely. He has worked on my cars for many years and he is recommended around my office as a great mechanic. He lives soley off of word-of- mouth. His shop is very small and doesn't look like much. However, he has access to all the resources needed to do the repair right. As an example, he researched the number of clicks my Lexus' emergency brake should have. Another time, he went to a junkyard and got a part for my old RV, installed it, and only charged $20 for the part and the repair. One time, my erratic engine revving was due to low coolant. He charged $15.00 for the diagnosis. He charges a fair price, and if he can fix the problem simply, he will.

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