Japanese Auto

  • 4.4 of 5 stars
5 reviews

2974 12th St Se, Salem, OR 97302, us

(503) 376-6816

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Dec 18, 2002
I love this mechanic. Last year he fixed my alternator, and it was a slow day--I guess he got bored, because when I picked up my car, he'd fixed the radio too (no charge--and I hadn't even told him it was busted!) Today I took it in because it was stalling again, and he didn't even look at the car, just asked a couple questions and told me I had water in the gas tank. He said, "Go buy some Heet" and sent me on my way (again, at no charge). It worked like a charm. And here I was all ready to pay him to put in another alternator... I'm stuck now buying Japanese cars, because that's all he services, and I won't go to any other mechanic!
Nov 07, 2011
Feb 07, 2009
  • N/A
I've taken our '01 Avalon in for a spark plug change and our '94 Camry in for axle boot R & R. I will take my cars there again when they need it, but remember I'm talking about Toyotas.
Jan 23, 2004
These guys are good. They have a good attitude, are genuinely concerned and very thorough. I'll take my cars to them any time.
Aug 22, 2009
Evon did everything he said he would, when he would and the cost was less than the estimate. How often does that happen! Discussed thoroughly additional items of improvement that would help extend the life of my Honda. Good guy, good work, reasonable price.

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