Volkswagen Specialty Auto Care

  • 4.8 of 5 stars
2 reviews

7435 NE GLISAN ST, Portland, OR 97213, us

(503) 256-9771

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.5/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 25, 1999
When it comes to repairs, Darrell has always kept me very well informed as to what repairs needed to be done versus what could be done, and how they could be done in the most cost-effective manner. He has also treated my money like it was his own. In one instance, I brought in the car and asked for replacement hatch struts, along with other repairs. Darrell called me that afternoon and said, "Look, I can replace the struts, but I'd rather see you spend the money on new tires, because they're pretty badly worn." He didn't automatically try to convince me to buy the tires in addition to the struts. Not to mention the fact that he was looking out for my safety. Was I impressed? Yep. He's been my mechanic for about 7 years now, and I highly recommend him to anyone with a VW.
Jul 23, 2008
Darrell was really great. He told me what was crucial repair and what could be held off for a later date. He was fast and really personable. I will be taking my little bug to him from now on. He also fixed some tiny bolt that was missing and just included it all on the initial repair. You won't regret taking your VW to him.

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