Japanese Auto Repair

  • 3.8 of 5 stars
5 reviews

1025 SE 6th Ave, portland, OR 97214, us

(503) 235-6300

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.6/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
3.5/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.7/5
They are always honest
4.6/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Nov 20, 2009
Fast, friendly care for my auto, was impressed with work and a low price. Generally just nice people.
Dec 02, 2009
John is always nice and easy to deal with. He has agreed to work on non-Japanese cars for us at a reasonable price.
Dec 23, 2009
They are impeccably honest: they tell me what work needs to be done and what work does NOT need to be done. They are also especially good at keeping me fully informed during the repair.
Jan 21, 2010
I am a long-time customer of Japanese Auto Repair and highly recommend their services to anyone. My wife and I, my daughter and her husband, my sister-in-law, and other friends all have our cars maintained by Denny. We have never had issues and found the service to be thorough, professional, on-time, and reasonably priced. They proved their worth when my daughter was living at home and had a brake job done by a national franchise. The car went back three times, and still there was a loss of pedal. Japanese Auto found that the wrong master cylinder was installed and could have led to a tragic accident. We have gotten many years of reliable service by following proper maintenance and having this shop perform the work. I know we have saved money not only by the reasonable prices, but by receiving expert advice on maintenance which prolonged the life of our cars. My Hondas had lots of miles on them and JAR never let us down, always fixing it right on the first visit. I recommend them for any repairs and for long-term maintenance needs.
Jul 07, 2012
  • Deejay1272
Before I learned how to work on my car myself I was happy to take my car to the friendly folks at Japanese Auto Repair (JAR). The owner is a friendly guy and his shop is conveniently located. However, I have had a few concerns after taking my '97 Civic to this shop for service. Most of my issues are small potatoes, and can be summarized like this: If only the mechanics at JAR would slow down and take their time to fix things properly the first time, I'd probably be a fairly satisfied customer. Unfortunately, I have discovered a few things that make me think that they rush through their jobs, tackling the majority of the task, but leaving loose ends and unfinished business that I later have to go and rectify myself. For example: I took my Civic in for a new clutch, timing belt and water pump (not a cheap trip). The timing belt and water pump haven't given me any issues since my visit, but my clutch warbles and appears to have been installed without proper resurfacing of the pressure plate. Not cool. Also, I have had weird clicking noises coming from my brakes since having them service my rear brakes (I later had to take care of this issue myself). Again, not cool. The final straw was when I asked JAR to replace a squeaky serpentine belt. I was told that it could not be done due to rusted bolts, but I just did this myself and had virtually no problem at all with the task (and I am not an expert by any means). Bottom line: These guys try to do their best, but they ultimately fall short and they don’t take attention to detail. Sorry, JAR – you’ve lost me as a customer:(

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