Metro Car Care

  • 4.2 of 5 stars
4 reviews

10040 SW Capital Hwy, Portland, OR 97219, us

(503) 244-6404

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Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.5/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
3.3/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Oct 15, 2008
We have used Metro for our car maintenance over the last five years. They treat us well (my wife and I equally). They are interested in listening to your problem, thoughtful, and as a locally owned shop, clearly want your repeat buisness. Very reasonable about offering practical advise about preventive maintenance. If problem beyond their shop they will tell you who to talk to.
Jan 26, 2009
They are conveniently located near a major (Barbur) transit center so I can leave my car there on my way in to work. As a single woman, I feel I have always been treated fairly. They can fix most things competently, but if it needs to go back to the dealer to work on something, they will say so.
Oct 08, 2009
Metro has worked on my car a number of times, and, for the most part, they seem very honest, trustworthy, and helpful. My car is a bit older, and I was frustrated when they wanted me to buy only new parts for it. A $600 part that isn't necessary for the function of the automobile, plus labor, is pretty absurd for a 15 year old car. It also bothers me that the info in my file doesn't match my car. It says my car is a V4 when its a V6, etc. Just a little sloppy on those sort of details which bothers me.
Nov 07, 2011

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