Ken Scales Automotive

  • 5.0 of 5 stars
1 reviews

1101 Court St, Medford, OR 97501, us

(541) 292-5498

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Hours
 
Specialties
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jul 12, 2000
Ken has replaced the engine on our '84 Toyota Tercel 4WD twice, the second time free even though the the first replacement engine had one year on a 90 day warrenty. He is going to do a ring & valve job on the current one because it doesn't pass the smog test, again at no cost to us. He is always honest and often reduces the price just because he thinks the charge is too high. I hesitate to recommend him because he may get too busy and we won't get the service we've come to expect. I put down Ford as the make most often in the shop, but that work is mostly routine maintenance.

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