Lad Automotive

  • 5.0 of 5 stars
3 reviews

2730 N Pacific Hwy, Medford, OR 97501, us

(541) 779-8343

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Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Mar 23, 1999
I have been going to LAD for over 15 years. They started out as specializing in Japanese cars, but now, as far as I know, work on most anything. Mike is the service manager (owner?), and to make a long story short, I totally trust them. Example, they recently installed an electronic component in may car which they thought would fix a particular problem. Their cost: about $125. Since it did not fix the problem, no charge. I have gone to other places over the years, but always come back to LAD. THESE GUYS KNOW THEIR STUFF! Total integrity.
Dec 18, 2005
I had a mystery electrical problem in my old money-pit Olds that Lad tried to fix several times--a couple of times at no charge. Mike, the manager, told me that he had no idea what was causing the problem and that he couldn't in good conscience work on it any more. Since I'd already put a lot of money into the pit, I used it as a trade-in for a newer vehicle (which they keep in great shape). How many garages do you know that would tell you that they couldn't fix something that could very well turn into a cash cow? That incident alone was enough to endear me to Lad permanently.
Oct 05, 2008
Went to these guys based on Cartalk website; who likes to pay for car repair ? But I couldn't ask for a better shop. Now consider them my first choice even tho I live about 20 miles away. Hope success won't spoil their availability and helpful attitude.

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