Cottage Grove Chrysler Dodge Jeep Ram

  • 4.8 of 5 stars
1 reviews

2800 Row River Road, Cottage Grove, OR 97424, us

(541) 942-5551

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Sep 12, 2011
My needs are unusual. I have an RV. It requires RV maintenance as well as engine and drive train maintenance. For a few years this shop has been doing my mechanical stuff, plus they do a safety check. This year, the sheet on my safety check found all ok as usual, but with a note added - "Fix burned wire for leveling motor". I had left the service facility before noticing the comment, so I did not get a chance to speak with the technician who had done the work. I called Saturday, and he called me back Monday morning and left voice mail for me, explaining what he had found and done. I have a Bigfoot Leveling system on my Ford E-450 chassis. It uses a hydraulic pump to raise and lower the leveling pads. This is an after-market installation, so I never expected that it would be checked by these folks. What the service tech found was that the wiring harness had either been installed too close to the exhaust manifold, or had come loose and vibrated so that it was too close to the manifold. After 2 1/2 years of travel, the wires had heated enough to burn the insulation. The tech person not only found the problem, he replaced and rerouted the wire harness so that there would not be a problem in the future. It really makes me feel good that they are looking at my vehicle with that kind of attention to detail.

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