Mountain View Imports Incorporated

  • 4.8 of 5 stars
5 reviews

1112 Se Zeller Ln, Bend, OR 97702, us

(541) 647-2068

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Dec 14, 2001
I have been taking my car(s) to Mountain View Imports for 23 years. Hugh, the owner, and his staff have always treated me fairly, done only the repairs necessary. I have never had to take the car back because the problmem had not been fixed the first time. They have also given me good advice about buying used cars. Recently I had a problem with a battery that was failing ( and determined faulty) The battery was less than a year old and still under warrenty but I could not remember where I had bought it. Instead of selling me a new battery, Hugh contacted Gary at Youngs Old Volks Home, another great shop in Bend, who sells the particular brand of battery that I had. Gary was kind enough to give me a new battery at no charge. These guys really helped me out. In the next year of so I will be looking for a late model used car to buy and relpace my 87 Jetta. I would not even consider buying a domestic car because Mt.View works on imports only. I would recommend this shop to anyone.
Jan 01, 2006
I've been going here for years. They do a great job and are fair with prices. I know for a fact that the VW dealer takes problem cars to Mtn View for them to work on! Very nice people who explain things well and won't rip you off.
May 16, 2006
They have been very kind and patient with this female customer. Hugh always explains what needs repair and why, and if there is a laundry list of stuff, helps me figure out what is necessary to fix now,and what can wait. They have been very professional, and seem to get the work done in a timely fashion. I had new brakes done and two weeks later I had my snow tires put on--it seems the tire folks torqued my lugnuts too tightly, and warped my brand new rotors. Mtn View honored the warranty, even though none of us were at fault for the rotors. (and not surprisingly, the tire folks didn't take responsibility)
Sep 06, 2009
We have done business with Mt View for over 30 years, we have never had a bad experience, and Hugh always gets the job done right the first time!
Jan 04, 2010

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