Waterman Automotive & 4x4

  • 5.0 of 5 stars
1 reviews

385 Grand Ave Se, Bandon, OR 97411, us

(541) 347-1707

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
N/A
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Nov 20, 2007
We were on vacation, staying near Coos Bay, OR. in a yurt at Sunset Bay state park. We went on a day trip to Bandon, and 3 miles north of Bandon our wheels suddenly made a horrible loud screeching sound. We stopped to look, and saw nothing obviously wrong, so limped into town and got this shop's name from a gas station attendant. The mechanic/owner of the shop, Franklin, took our Ranger for a spin around the block, and immediately diagnosed the problem, a bad bearing in the R. front wheel. The time was 12:00 noon and he said he could get us in to work on our truck in @ 1.5 to 2 hrs. We went for a walk to the harbor, had a fantastic lunch and began making mental plans to either rent a car to get back to our campsite 40 miles away, or stay in a hotel overnight. When we returned to the shop, we had discovered by talking to the locals that there are no car rentals in Bandon, it being so small a town. Anyway, Franklin showed us the bearing and it was SHREDDED! He said we may have very likely had the tire fall off soon! YIKES! We figured there was no way he would have the part to fix the wheel on hand and we'd be spending the night. I don't think they offered loaner cars, but we never had to go there. Due to his magical mechanical skills and the trailer repair kit he had on hand at his shop where he scavenged a new bearing that matched our wheel, we were back on the road by 4:00 p.m. The bill was $83.84 and he ALSO fixed our "door open" dash light by spraying some type of spray lube stuff into the door latches where the switch was stuck on both sides. He also noticed we had removed our dome light bulbs and let us know we could reinstall the bulbs because the light will now go off since he had fixed the door latch switches. "WOW!!!", we said. He had owned a Ford Ranger and had seen the same problem with his and others. Since Franklin fixed our bearing the truck has handled much better and is MUCH quieter at higher speeds! Obviously the bearing was bad for a long time. During our visit to Bandon we had several conversations with the local folks and every single one of them spoke VERY highly or Mr Waterman and his work. This was the BEST experience we've EVER had with a mechanic! Its too bad his shop is 200 miles away from where we live in Salem! Perhaps we will have mechanical vacations to Bandon in the future... hang out at the beautiful village of Bandon while Franklin does his mechanical magic! Thanks for the chance to share this story! We love your show! Beth & Leslie Gavigan

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