Muffler Brothers

  • 5.0 of 5 stars
1 reviews

167 S Detroit St, Xenia, OH 45385, us

(937) 372-7299

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
N/A
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Nov 18, 2007
While I couldn't answer all of the points in the first part of this questionnaire, I can't say enough about Walt Crum and his staff at Muffler Brothers in Xenia, Ohio. As a single woman, I've always felt that I've been treated fairly, as opposed to other shops that I've been to. Walt goes out of his way to clearly explain problems, alert me to potential problems and even advises me as to how long I can wait before having a problem fixed, keeping financial considerations in mind. When I talk with others who have had similar type of repairs done elsewhere, I realize that Walt has saved me hundreds of dollars over the 7+ years I've been going to his shop. In fact, there have been several instances when he hasn't even charged me for services rendered. Walt is an honest, hard-working guy and loud kudos go out to him and all the folks at the shop!

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