R T Auto Service

  • 4.9 of 5 stars
1 reviews

6025 Ashland Rd, Wooster, OH 44691, us

(330) 264-3323

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Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Feb 10, 2011
We found Roy at RT Auto by accident a few days after we moved across the state in 2008. During the drive to our new home my cady started spewing oil like the Exxon Valdez. Broke, because it was just days after Christmas, I feared the worst. I had to find someone in a new town to work on a Cadillac that was over a decade old (1995). Dollr signs were rolling past my eyes. A nice old fella pointed me to Roy at RT Auto (Roy "is" RT Auto) and said if anyone could fix the cady, Roy could. $119 and day later I was on my way. Roy replaced the sending unit (and fixed a leaking hose I didn't know about) in the blink of an eye. Roy has kept more than one of my "junk" vehicles alive long past it's expiration date since then. He even did an emergency road-side visit when I spotted a stranded mother and her kids on my way home from work (at 5:45pm no less). Roy is the real deal. I hope I die before he retires, cause I'm not sure what I'd do without him.

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