Hatem Automotive

  • 4.9 of 5 stars
4 reviews

1407 W 5th Ave., Upper Arlington, OH 43212, us

(614) 486-5277

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Feb 04, 1999
Tom Hatem is a certified BMW technician and has spent a number of years as team manager and mechanic for a very successful BMW racing team including Group3 and 24 hour endurance racing. Tom is an old world style mechanic who fixes only what has to be fixed and employs conventional wisdom in analyzing and recommending logical solutions to problems. The result is excellent work at a fair price. In my case, I operate my BMW on the track and as such have to trust my well being to my mechanic more than most people. I trust Tom and his crew implicitly. Besides they are all really nice guys. By the way, they can work on anything and also specialize in Porsche and Mercedes. I am really pleased I found Hatem Automotive and thought I could pass on the good news.
Aug 02, 2001
I trust them completely. On one occassion they actually called to tell me they discovered they had replaced a part unnecessarily and owed me a refund. Honesty - Yes!
Sep 09, 2002
Tom was involved in the BMW racing world before starting on his own. He is always available to speak about problems with the car and is intimately familiar with all things BMW. I wouldn't trust my baby to anyone else.
Jan 29, 2012
  • Kfitz
I've taken my cars (Honda, Chrysler, Mazda) to Tom Hatem for years and I can always trust them to do the work that needs to be done. Hatem's diagnosis are always on target and the work is done for a fair price. Tom, Greg and the mechanics are also very nice guys.

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