Heisley Tire & Brake Incorporated

  • 3.0 of 5 stars
3 reviews

5893 Heisley Rd, Mentor, OH 44060, us

(440) 357-9797

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
3.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
3.7/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
3.7/5
They are always honest
3.7/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jan 04, 2005
I have been going to Heisley Tire & Brake since their doors opened in the early 90's. My entire family (including in-laws) and friends all frequent their shop for regular maintenance and tires to extensive repairs. Their prices are always reasonable and they are very honest and knowledgeable with their diagnosis of the vehicles problems. I highly suggest checking them out for all your vehicle needs.
Aug 24, 2009
On a long road trip the car was acting up. On the recommendation of someone living in the NE Ohio area we took the car to Heisley. They couldn't reproduce the problem, but they did look it over thoroughly. When they didn't find anything wrong, they explained the two problems that could have been occurring, and that while they were annoying, neither would be a safety hazard. Better yet: Heisley didn't charge us! If we lived in the area we'd go back every time.
Jan 30, 2012
  • Svengolly
They were incompetent to say the least. When I got my car back my gas pedal compressed all of the way to the floor. Then we opened the hood to find out he broke a cable assembly to my accelerator apparatus. Then he "fixed it" with a tie wrap. Then there was the time I had the same car in there for a Strut repair and they told me not to worry and the strut gave out a 1/4 mile down the road and I almost wreaked. Then there was the time a friend went there and all of a sudden he had a transmission leak. That is not what he went there for and that is not what he ever had before. Then we looked at it and found all of the however many screws there were all were loose exactly the same on the fluid pan cover. A turn and a half for each one. PUHHHLEEEEZZZEEE! Try to tell me they aren't dealing baldy with customers?

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