Happy Hollow Auto Repair Incorporated

  • 4.7 of 5 stars
1 reviews

19491 Happy Hollow Rd, Laurelville, OH 43135, us

(740) 332-1638

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Sep 06, 2008
This is a family run shop. They've dealt with our 3 cars [all 10+ years old] for about 12 years. When they don't know how to deal with something or can't do it as cheaply as someone else they'll tell me right away and send me to someone who can. They're willing to do very basic & OBD diagnostics without an appointment. They'll call as soon as the job is done. Their prices have always been reasonable and consistently cheaper than in nearby towns. I've had a couple of instances where they didn't do a complete job or, it wasn't done right. When I took the car back they immediately fixed the problem or, just a couple of times, set aside time asap to fix it. They've never charged me for such a return-repair. When I recently had a difficult repair job go wrong they absorbed the cost of both parts and labor for the re-repair without making an issue of it. They aren't perfect but, they listen, explain thoroughly what my options are, and are very reasonable people.

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