Budget Suzuki Ford GM Chrysler

  • 5.0 of 5 stars
1 reviews

4340 Directors Blvd, Groveport, OH 43125, us

(614) 343-5600

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Hours
 
Specialties
Offers loaner cars
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Apr 13, 2004
I just recently bought a used 2002 Nissan Sentra from Budget Suzuki in Groveport, OH. This service department operates in support of the Suzuki dealership, but they work on all makes and models. In the short few months that I have had this car, I have dealt with some unique problems, the greatest of which resulted in a condemned ECM diagnostic computer. The episode consisted of several periods of extensive diagnostic work to explain the "mystery check engine light." While the guys worked to figure out what the problem was, they placed me in a rental car for a few days. Once they condemned the computer, they took it to a local Nissan dealer to get it fixed under warranty, but Nissan refused to touch it. In the end, Budget replaced the computer and all the diagnostic work, rentals and parts were free to me because, due to the complexity and uniqueness of the problem, they decided they were in it for the pride. Talk about customer satisfaction.

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