Steve's Auto Service

  • 5.0 of 5 stars
2 reviews

2465 Russell St, Cuyahoga Falls, OH 44221, us

(330) 940-3557

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 01, 2007
My mother had a leaking gas tank and they put in a used tank for her. She has a 1992 Prizm. Long story short, that used tank was defective because of some sludge that remained in it and caused some additional problems with the car. Steve replaced the gas tank two more times because of a manufacturer's defect on the new tanks (manufacturer's fault, not Steve's) as well as a new fuel pump, fuel lines and perfomed an injector cleaning at no charge to my mother. All she paid was the cost of replacing the original tank. He also drove her to her work and did some other altruistic things that don't come to mind at the moment. He lost out big time on this particular job, but felt obligated to make it right and keep my mother as a customer. I recently took my truck there for some maintenance work and had a great experience. Fair, honest, goes the extra mile for you....what more can I say?
Feb 07, 2007
Top rate service at a reasonable price by an honest guy. Steve turned what could have been a $600 repair into a $59 repair with a little diligence and extra effort.

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