Star & Northwest Auto Care

  • 4.6 of 5 stars
2 reviews

1900 Northwest Blvd, Columbus, OH 43212, us

(614) 488-2966

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
4.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Mar 28, 2009
They are a very competent and honest bunch who won't sell you a bunch of service you don't need. They have kept my Mom's 13 year old Saturn running great for many years. You don't need appointment, just drop the car off in the morning and they'll give you a call with a diagnosis and an estimate. I've never had to leave the car overnight for anything.
Oct 08, 2010
I've been taking my car there for about 6 years. I've had several experiences where they pointed out items that they could fix, but were essentially cosmetic, so that I could decide whether or not to have the work done. The most recent one had to do with my brakes. They squeak fairly often. They noticed this when I took the car in for something that was rattling. They said that the brakes were working fine, that they'd have to do quite a bit of work to get rid of the squeak, but that if I could live with the squeak, it wasn't necessary to do the work. As the first reviewer said, they're very good about doing same day repairs. I've always been able to drop my car off without an appointment and pick it up again the same day.

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