Pep Boys Auto Parts, Tires and Service

  • 4.8 of 5 stars
1 reviews

2830 S Hamilton Rd, Columbus, OH 43232, us

(614) 864-2092

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Oct 10, 2005
Very honest. They do good work. Once I got an estimate on a brake job at a Monro nearby that I didn't like, so I took it to them for a second estimate. Monro said $785; Pep boys said they couldn't imagine why Monroe told me I needed new calipers, because mine were fine, and did the job for $170, and I've had no trouble with it. They give hard quotes upfront, explain things to you, show things to you, and give you options. A great place. The only thing that ever went wrong with a repair done here was that a wheel balance threw a clip, but it was under their warranty and they fixed it for free.

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