Northend Wrench Incorporated

  • 4.7 of 5 stars
16 reviews

4330 Indianola Ave, Columbus, OH 43214, us

(614) 263-4978

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.9/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Dec 18, 1999
I have a 1980 Dodge stepside slant six with 145,000 miles, a 1983 Chevy C30 4 door dually 454 with 170,000 miles, and a 1989 Chevy Suburban with 128,000 miles. Dave keeps all of these on the road. Located at 4330 Indianola Ave (just north of Cook Rd and South of Morse Rd on a bus line that goes downtown, it is very convenient. However, the best part about working with Dave (I feel like we are working together to keep my vehicles going) is that he gets them fixed right and on time. If he knows that a repair may take until the next day, he will call and let me know. He gives extremely good service and is very friendly. He is particularly good about listening to what is wrong with the vehicle. Dave makes problems right immediately. When I had a block heater installed in the lower radiator hose, I smelled really strong gas on the way home (only a few miles). I pulled into a parking lot and saw gas pouring out of the vehicle. I called Dave and he had a tow truck come and get me right away. He then stayed late and replace the return gas line. Turns out that the return line had been sliced while cutting the radiator hose to put in the block heater. The whole repair was done within half an hour and Dave apologized, thanked me for calling him and gave me $20 out of his wallet to fill up my gas tank. What more could you ask for? Schedule ahead for regular repairs! Dave's service is in demand. He normally schedules 4-6 weeks ahead. However, if you have an emergency just have the car towed in and he give you a call with an estimate and get you going - usually the same day. Good referrals. Dave has referred me to a glass shop for a new windshield (only $140), a transmission shop for a torque converter, and a body shop to fix rust problems on my suburban. All have been good experiences. Fix your own. Dave understands about saving money. He will give you tips and suggest repairs you can do yourself (if you want to), what is minor and can wait, and what needs to be done right away.
Jan 04, 2000
I've never actually had a car repaired by this mechanic, but have taken a few used vehicles to him for maintenance checks prior to making a purchase. He usually spends 15-30 minutes checking the car, crawls underneath with a flashlight & test drives it. Ive never paid more than $20 for this - in fact the first time i used him, i didn't have cash and tried to charge the $10 fee. he said not to worry about it, but i returned the next day with the $10 and a 6-pack to say thanks. on that occasion, he found evidence of frame & body damage on 3 sides of an otherwise good-looking car, after the seller told me it had never been in a wreck. it's best to call ahead because the shop is usually busy (a good sign, in my opinion) but he can usually fit in a used car check on the same day or next day. located on indianola ave just south of either morse or cook road (i can never remember which). located on the COTA #4 bus line.
Oct 28, 2002
My Mazda 626 was running cold and would never warm up after having the radiator replaced 6 months ago (a different shop). I found the "Northland Wrench" on this site and called Dave who made some recommendations for me to check and suggested I drop by to have him take a look. The next day I sent my wife over with the car and a written explanation of the problem. She intended to make an appointment (they are backlogged 4-6 weeks), but Dave looked at the car and said he could make the repair "right now" for $75. He did (installed a new thermostat) and charged her $52 when done. You can't beat immediate service at a lower than estimate price in my opinion. I highly recommend this shop based on this experience, and will schedule all my future maintenance here for sure.
Sep 07, 2007
Dave and his employees inspire trust and confidence. They will fit a necessary repair into their busy schedule to keep me safe.
Nov 07, 2011
  • N/A
Jul 10, 2003
Dave is a great guy. You can't find a better person.
Oct 02, 2003
Dave and crew fix things right the first time on time. On the rare occasion when there is a problem, they always make things right. Once, when replacing a bottom radiator hose on my pickup, the fuel line was partially cut when removing the old hose. Smelling gas on the way home, I called the shop. Dave immediately sent a tow truck and replaced the line that night, even though it was after hours. He even paid for a tank of gas out of his own pocket. What more could you ask for? Being as good as they are, you should call a few weeks ahead for an appointment as they stay booked up. However, Dave will take care of you sooner if you have an emergency and get you back on the road. P.S. You can see his website here http://TheNorthEndWrench.com
Oct 02, 2003
Dave and crew fix things right the first time on time. On the rare occasion when there is a problem, they always make things right. Once, when replacing a bottom radiator hose on my pickup, the fuel line was partially cut when removing the old hose. Smelling gas on the way home, I called the shop. Dave immediately sent a tow truck and replaced the line that night, even though it was after hours. He even paid for a tank of gas out of his own pocket. What more could you ask for? Being as good as they are, you should call a few weeks ahead for an appointment as they stay booked up. However, Dave will take care of you sooner if you have an emergency and get you back on the road. P.S. You can see his website here http://TheNorthEndWrench.com
Oct 19, 2005
I've taken two cars--a Jeep and Chrysler Sebring--into the Northend Wrench (which I found through this site). While the news has never been good--both cars are pretty awful--Dave is upfront, honest, and explains what's wrong. When my Jeep wasn't worth fixing, Dave said so right away, rather than just fix what was wrong right then (muffler/exhaust) and send me on my way for a couple weeks until the next problem came up. Yesterday I took in the Crysler because it wasn't starting even after a new battery. I figured it was probably a starter problem, but when Northend checked it out they found out the battery was bad and said I should get it replaced. And they didn't charge anything (not even their reasonable general checkup rate) to tell me that. The only thing is -- Northend seems to get a lot of business, probably because they're great -- so sometimes it can take a while to get to your car if you just drop it off. This doesn't seem to be much of a problem if you make an appointment, though.
Mar 25, 2007
  • N/A
Plus, Dave is a nice guy. He and his staff work long hours to keep up with their customer's needs.

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