European Automotive

  • 4.8 of 5 stars
2 reviews

3233 E Main St, Columbus, OH, OH 43213, us

(614) 235-5411

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Feb 03, 2007
I just got my 1999 VW Beetle. I had it for about 4 months when one day the brake lights would not go out. (This was just before the recall.) I went to a dealer to buy a part, little did I know that they sold me the wrong part. So the light were still on! I was nuts. I went to my old mechanic, but he didn't work on European cars, he suggested these guys. Kenny and Shawn got right on it. I dropped it off in the evening and by 8:30 the next morning they called and told me the score. No fuss, no muss they let me know that I had been sold the wrong part and they could have the car ready in an hour if I wanted. I've been back for a couple of other things (Brakes, Plugs, Driver's window mechanism, Dashboard light), but nothing seems to phase them. I admit I'm biased, but these guys are good.
Jun 18, 2008
My husband has a 2001 BMW that we took to this shop recently. He wanted to take the car to the BMW dealership, but I wanted to shop around a few other options. Our last experience with a repair shop was to have Firestone evaluate the car -- every time my husband drove the car it started to smell like rubber was burning - - at any rate, the guys at Firestone did an evaluation and told us everything was fine. Suffice it to say that everything was not fine. The burning smell didn't go away and a weird noise started soon after. It was our first visit to European Automative, but thus far we are extremely happy with the service we got. I'll mention two caveats before the good stuff: The hours aren't great and they charge a service charge of 5% if you want to use a credit card. BUT, they were very thorough in their evaluation and took the time to explain what they wanted to do and why. We've only had the car back a few days, and already my husband has notice a VAST improvement in the way the car is performing. The shop may look a little unkemp, but don't judge this book by it's cover. It goes without saying that taking the car to European Automotive was much less expensive than taking the car to the dealership.

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