Overbecks

  • 4.9 of 5 stars
5 reviews

4472 Bridgetown Road, Cincinnati, OH 45211, us

(513) 661-1114

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Dec 02, 1997
Excellent body work - worth the cost.
Jul 17, 2001
We have found the people in this family owned business to be honest, friendly, and helpful to the last one. They will go out of their way to negotiate with or if necessary intimidate and threaten an insurance company for the benefit of a customer. On the slightly negative side, they stick to manufacturer's original parts regardless of the age of the car. Sometimes this is good, sometimes not-so-good. You have to beg for after market parts. They also have a limit on age. If the vehicle is older than ten years, they will gladly recommend someone else to work on it.
May 11, 2007
Steve Overbeck and his crew go the extra mile to make sure that the maintenance needs of my high-mileage Accord were all taken care of, without suggesting other "repairs" that were not warranted. I really appreciated the suggestions from Steve regarding how best to continue to maintain my car, with the goal of getting absolutely as many miles as possible out of it. His suggestions appear to be based on true experiences he and his shop personnel have, not on "who advertises most". Also, Overbeck's shop uses OEM Honda parts on my car vs. cheaper aftermarket parts, but sells them to their clients at a very fair price ... all detailed in the estimates provided. Finally, they were willing to go through the estimating process for my service via email, which is very convenient to folks that have busy schedules. For some reason, other garages that I asked to quote this service work were reluctant (at best) to provide a quote in this fashion. All in all, my opinion is that Overbeck Automotive is a fantastic garage!
Mar 26, 2007
Overbeck's is one of the few service centers that really does understand your auto/truck needs. They are not the "fast food" repair shop but when you get the car back it's done properly . They're worth the time and expense to fix things correctly. R.A.W
Mar 28, 2009
Steve and his crew are super. They are very thorough and fair. They go the extra mile for you to get things right. Besides they bring their dog to the shop every day!!

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