Sycamore Tire & Auto Repair

  • 3.6 of 5 stars
7 reviews

9372 Kenwood Rd, Cincinnati, OH 45242, us

(513) 793-0726

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.4/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.6/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Dec 18, 1999
I have been taking my cars to this shop for over 25 years. Bruce's father, John managed the shop before Bruce. Jeff also works as a manager in the shop. Neither normally actually do the repair work but they have a group of very talented mechanics who always do good work. I have taken my care in many times expecting to have a serous repair only to find later it was something simple. Once I had a terrible noise in a front wheel and thought it a bearing going bad. They fixed it by taking a stone out of a hub cap. I trust them and never have had any reason to complain about the work they have done. I am confident I have saved hundreds of dollars in unecessary repairs by goin exclusively to them.
Nov 07, 2011
May 28, 2002
My first experience was to bring in our stationwagon for a tune-up. Bruce refused, as it wasn't necessary. I've been going there ever since, now for over 20 years, with all of our cars. I now have 4 kids, and 6 cars. They are honest, won't repair what they can't, do it on time, and reasonably priced. (And much better price than any dealers). Tire prices are very competitive, and a lot more convenient.
May 07, 2004
I have been takeing both our Honda's to them since a neighbor recomended them. They have always fixed our cars well. When ever I have an emergency they work me in and fix my 18 yr old Honda. They work to get good prices on parts and I am very happy with the work they do.
Jan 25, 2005
Bruce and Jeff are very easy to work with. If you ask for something you don't need they will tell you. If they see that you need something that you didn't ask for, they will ask you, explain the consequences and make a recommendation. Honest, good work, fair price - what more do you want?
Nov 23, 2009
They are always reliable, reasonable, and treat their customers exceptionally well.
Feb 15, 2012
  • shawnstone
I am going to review my two experiences with them in reverse order, though they were back-to-back. I was planning to move across the country, and wanted to take my car in to get some work done to make sure the 2000 mile drive went off without a hitch. I spent nearly $1000 fixing up and admittedly older car. When I got my car out of the shop, the low coolant light wouldn't stop flashing. They admitted to screwing something up in the wiring, but that as long as I kept an eye on my coolant, I should be fine. Well, thirty minutes into my trip, my car was broken down on the highway. My clutch went out. This wasn't their fault, and I promptly took my car back to their shop to get the clutch replaced. This was a disaster. They installed a hydraulic clutch for almost $1500, but didn't install it correctly. The clutch was breathing air into the system, essentially 'burping' and causing the car to stall out. I didn't notice this on the highway, as I wasn't shifting, but several hours into my trip, when I pulled off to get gas, I noticed the problem. When I called the shop, they accused me of not knowing how to drive a manual transmission and said they'd have to see it to know what was wrong. Since that wasn't an option, I had to go to another shop to have the problem fixed. To their credit, they refunded me for the labor costs associated with the transmission installation. Still, I find their lack of attention to detail disturbing and would not recommend them to others based solely on this experience. Today, I took my car in for a brake inspection, and the mechanic took me into the garage to show me that the front rotors were shot. I found this stunning, as replacing the front rotors was one of the repairs I explicitly asked for last July at Sycamore Tire & Auto (an affiliate of Goodyear). I paid $165 for new front rotors, and yet the rotors on my car are the ones that were there before. Did they rip me off because they knew I was leaving the state? I think so.

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