Donovan Tire

  • 4.9 of 5 stars
7 reviews

5601 Ridge Ave, Cincinnati, OH 45213, us

(513) 351-3388

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Nov 07, 2011
Aug 15, 2000
Donovans Auto and Tire Center is located at 5601 Ridge Ave in Pleasant Ridge Zip code 45213. Denny Donovan is not the mechanic but one of the owners with his brother Dale who is one of the mechanics and front end staff. Donovans have many satisfied custoners now into the third generation of these customers. Donovans opened in 1957 with one outdoor bay as a Firestone tire dealership and home and garden store selling everything from clock radios to lawn mowers and home appliances. Donovans moved to their current location in 1996 doubling in size and staff and yet because of their customer loyalty they still manage to run a week behind because people are willing to wait for their quality service. they now have eight employees and bays not including the owners. Donovans also has an oil change shop located across the street with an additional 4 employees.
Jun 25, 2004
They are always friendly and when we are in a fix with a messed up car, they can usually get us out within the same day. The only time I have waited for more than a day for my vehicles service to be completed was when honda sent the wrong part. These guys are the best.
Nov 07, 2011
  • N/A
Aug 02, 2008
I have never gone to a more honest shop. I had leak in the heater core in my Passat. Thinking that it was unusual, Donovan's talked to VW and learned that VW had been having problems with heater cores. Donovan's put some leak stop in, charged me $20 and told me to take the car to VW because VW would probably replace the core for free even though the warranty had expired long ago. Sure enough VW replaced the core for free. Thanks Donovan's for saving me $1000.
Nov 07, 2011
Feb 10, 2010
I highly recommend Donovan's repair shop. Great attitude, expert service, and reasonably priced. Two of many examples of positive experiences: 1) Cause of "Check Engine" light turned out to be a loose connection to the transmission. This not only cleared the check engine light, but also significantly improved my mpg, since transmission was not using 1st and 4th gear. 2) Had them look at my fathers truck for an oxygen sensor replacement and requested a tune up. I was told that it did not need a tune up, the wires / cap / plugs appeared to be new and must have been recently replaced.

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