Dave Towell Cadillac Saab

  • 4.5 of 5 stars
4 reviews

111 W Market St, Akron, OH 44303, us

(330) 376-9600

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Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
5.0/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Feb 27, 2009
Since Jay Davis left, customer service (on Saab's at least) has left something to be desired. Not so great any more - repair price quotes seem to have gone up on average (and they were already expensive) and the new guys often won't take the time to explain everything to me in the amount of detail I'd like. They fix things right, the first time, and do it quickly, though, so it's not a bad place, just expensive, and I miss Jay.
Feb 24, 2003
Jay Daviss has worked on our Saabs starting in 1983 and I have never been unhappy with the work. The wife and I are now each have one for jay to take care ove
Nov 07, 2011
Jun 11, 2005
JayJay Davis has worked on my Saab tons of times. They charge way too much, but hey, it's a dealership, you get what you pay for here. The work is done perfectly, they clean the area they worked on afterwards of fluids/etc, and they warranty their work and parts. They always get my old saab done the same day, excpet when they need to overnight parts ($20 extra ><). They do charge too much for parts... Saab's diect prices are ridiculous; the parts can usaully be had for 3/4 to half price online (not aftermarket); they only use their parts, so if you want to save money on parts and labor, look elsehwere, but if you want it done right the first time, go here, just get ready to take out a few loans ><.

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