DCP Auto Repair

  • 4.8 of 5 stars
1 reviews

959 Central Park Avenue, Yonkers, NY 10704, us

(914) 963-6060

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
N/A
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
2.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Mar 25, 2011
As a woman, I have always felt so intimidated by going to an auto repair shop, because of my fear of being "taken for a ride". Friends have told me that the only way to get past my fear is to drive around and get a few different estimates. Well, it worked, because not only was the estimate at DCP lower than the others I got in Yonkers, but also Damon at DCP was patient enough to carefully explain to me why I needed a new catalytic converter for my 1998 Ford. I noticed that he wasn't just spending time with me because of the female factor, because there were two other men hanging out in the careworn little office, waiting for their cars, and chatting happily away with Damon, too. It was a friendly place, and I felt safe about the estimate and the parts and repairs being fair and accurate. And I was right. Since I did not have all of the funds I needed for the catalytic converter at the time, and therefore could not pass inspection emissions check, Damon let me leave the car there until I had the funds, in order to avoid getting a ticket. I wonder why getting my old reliable car repaired is such an emotional stress-test for me. Same with buying or selling a car, and buying the right oil. All so invested with emotions. Is that part of being female? Or, is it the same for everyone who has no knowledge of cars? Well, now I am relieved to not have that problem any longer. I can just go to DCP and Damon.

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