Goodhue Bottalico Svc Station

  • 3.2 of 5 stars
2 reviews

194 Brighton Ave, Staten Island, NY, us

(718) 448-1835

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
2.5/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
2.5/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Sep 10, 1997
this mechanic is the type that give other mechanics a bad name. tells you what you need, even if you don't and then doesn't repair or replace the said parts. i know cause i mark my parts very carefully and the same parts are still there when you pickup the car days later and has the b___s to charge you for repairs not made and parts not replaced, such as a/c service, timing belt etc. this mechanic is not a mechanic but a bum,crook,thief and a few other name i will not say. this has happened to seniors on limited incomes! to much to tell so little time and space.
Jun 03, 2008
I'm 30 and my parents were going to Goodhue a decade before I got my learner's permit. We are not "car people" - we just want problems taken care of and our cars in working order. While Pat, the mechanic, does not always take the time to explain what is going on, he stands by his work and will follow up on a problem any time issues recur, and we have never felt taken advantage of for our ignorance. Real car people in our community swear by him as well. I really benefited from knowing this place every time I tried to buy a used car. They saved me a handful of times from buying cars that drove beautifully, appeared in great working order (to me) but apparently would have been money pits just to get up to NY state inspection standards, and they did it just as a courtesy. The place is so busy they take the phone off the hook so they can actually get some work done (which can be very annoying of you need to find out when your getting your car back). They also take account of special circumstance for customers they know - he got us up and running a number of times we had important obligations and simply could not go without wheels. I live on the other side of the city now, and deal with heavy-traffic journeys to avoid the Brooklyn and Queens shops who have always ripped me off, just for the piece of mind of having an honest and earnest mechanic I trust.

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