Mazda-Ford-Subaru-New Country

  • 2.9 of 5 stars
4 reviews

Rr 10 Box I87, Saratoga Springs, NY 12866, us

(518) 584-7272

Email: 

Website URL: 

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Hours
 
Specialties
Does body work
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
2.5/5
They are competent
3.5/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
1.5/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
2.5/5
They are always honest
2.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
2.8/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.3/5
Nov 07, 2011
Nov 07, 2011
Nov 28, 2004
We switched dealers for service on our 2000 Outback after the dealer we had been seeing replaced their service manager and their service started going downhill. On our first visit there (for a major service at 95K miles), we were extremely pleased with the experience. Because of my mistake, my wife took the car there on the wrong day, but they managed to work us in anyway. They discovered that the previous shop had not been keeping us up to date on things, such as the condition of the car's brakes. The front brakes were down to metal and the rears were very thin, and the previous shop hadn't mentioned it. They gave both my wife and myself (via phone) full explanations of what service was required, and handled the job promptly (under the circumstances).
Nov 07, 2011

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