Parts Plus Malone

  • 4.8 of 5 stars
1 reviews

3076 State Rt 11, Malone, NY 12953, us

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Hours
 
Specialties
Specializes in Air Conditioning work
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Nov 29, 2011
  • lumpyplumpo
I was new to the area about 5 years ago. I went to 3 local shops with my vehicle before findind PARTS PLUS. Now, I am a female, and it was very clear to me that these 3 local shop owners assumed that I had no idea what was going on. I knew that something was cousing one of my breaks to stick. Each of these three places told me that such and such was wrong with my car (all different answers, some had nothign to do with the break system) and that it would be a very costly repair (over $800). Those places would not let me see a cost/parts list or what their labor costs were. PARTS PLUS was the only place to tell me exactly what was wrong, how much is would cost, and how long it would take. They even showed me how much each part cost them and what I would be paying for it. It ended up being a very affordable repair (under $400) and my car has been working like a charm ever since. I now go to them for everything because I have found them to be the most reliable and affordable places in town. I have found that the best guy they have on staff is the owner, and the tall dark haired one with the tats.

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