City Used Tires Shop

  • 5.0 of 5 stars
2 reviews

3725 21st St., Long Island City, NY 11101, us

(718) 786-9349

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
N/A
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
N/A
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Nov 15, 2007
I found my driver side window busted out one morning when I was due to fly out of town that evening (fortunately, there really wasn't anything taken). Since it's not a good idea to leave a Mercedes parked in Queens for a few days with a window missing, I panicked. I called a major nationwide glass place and they quoted me a pretty reasonable price, but they couldn't take me in until the next day - not an option, since I wouldn't be in-town. I brushed some of the broken glass off the seat and decided to drive around 21st street, looking for a glass repair place. I stopped at the first place I saw, which turned out to be this one, LIC Auto Glass & Tire (after stopping I saw that there were about 5 places in a row that do auto glass), which looked a little, well...let's say "fly by night". They said they could fix the window in 2 hours for less than HALF of what the major glass repair place charged. It seemed too good to be true, and given that this shop with no real sign (that I could tell) and a slightly shady feel to it, I'm almost not sure why I felt it was OK to leave my keys with them without a real receipt of any sort. Fortunately, it wasn't at all "too good to be true". They called me in less than two hours to say that it was ready. They even charged me slightly less than the original quote. The window was perfectly-matched and properly installed. They even vacuumed out all of the broken glass from the original window. I was able to make my flight, pay an EXTREMELY reasonable price, and end up being able to look at the whole "got my car broken into"- experience pretty much a non-event. These guys deserve to be on Car Talk users' radars.
Nov 15, 2007
I found my driver side window busted out one morning when I was due to fly out of town that evening (fortunately, there really wasn't anything taken). Since it's not a good idea to leave a Mercedes parked in Queens for a few days with a window missing, I panicked. I called a major nationwide glass place and they quoted me a pretty reasonable price, but they couldn't take me in until the next day - not an option, since I wouldn't be in-town. I brushed some of the broken glass off the seat and decided to drive around 21st street, looking for a glass repair place. I stopped at the first place I saw, which turned out to be this one, LIC Auto Glass & Tire (after stopping I saw that there were about 5 places in a row that do auto glass), which looked a little, well...let's say "fly by night". They said they could fix the window in 2 hours for less than HALF of what the major glass repair place charged. It seemed too good to be true, and given that this shop with no real sign (that I could tell) and a slightly shady feel to it, I'm almost not sure why I felt it was OK to leave my keys with them without a real receipt of any sort. Fortunately, it wasn't at all "too good to be true". They called me in less than two hours to say that it was ready. They even charged me slightly less than the original quote. The window was perfectly-matched and properly installed. They even vacuumed out all of the broken glass from the original window. I was able to make my flight, pay an EXTREMELY reasonable price, and end up being able to look at the whole "got my car broken into"- experience pretty much a non-event. These guys deserve to be on Car Talk users' radars.

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