TM&T Service Station, Inc.

  • 4.5 of 5 stars
6 reviews

4115 Northern Blvd, Long Island City, NY 11101, us

(718) 729-3500

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.2/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.4/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Oct 14, 1998
They always take me the same day if I get in early. They find only LEGITIMATE extra problems. Once they reduced thealready reasonable price of a job because of the unlikely POSSIBILITY they MIGHThave partially caused the problem.
Jul 23, 2004
A good, family run business that is a real part of the neighborhood. You can really talk to them, get to know them, work things out with them, and they're always fair. I'm glad I found these guys, I always feel good bringing my car there.
Apr 02, 2005
When I brought the car in to have the antifreeze changed, they only emptied and refilled the radiator, without flushing the whole system. Problem was they used a whole gallon of new antifreeze, which was way, way too much! I had to come back three times, to have some fluid drained out and water poured in, till the mix was close to the required 50-50 ratio. I must say, though, that Tommy was very nice, about taking the time to correct the problem. The overwhelming majority of their business is selling tires. I would not trust their mechanics to do anything complicated. Simple things, like brakes, tires, alignment, oil changes would be O.K.
Jul 31, 2006
  • N/A
Honest, timely, friendly and fair price - enough said.
Jun 14, 2007
Had to bring the car in pronto and I had my 6 month old daughter in tow. They didn't give me special treatment but they were honest with how long it would take, they finished early, and they got me out of there for a reasonable price. Another place down the street tried to sell me "you need this, you need that" and quoted me 4 times the price a week earlier. These guys were recommended and, as a new dad, I was glad to go to a family run operation. My only complaint: Yankee fans...Go Mets!
Jul 21, 2008
I tried three other shops after moving to New York before finding TM&T. These guys are everything you want in a mechanic and more. It's a family run shop, they'll talk to you about what's wrong and what's not, they're honest to a fault, very fast, and very reasonable. They're also very flexible with customer needs and willing to do things like install parts (for labor cost only) that you bought yourself. Their labor costs are about half of what you pay at some other shops. They also know what they're doing and can also pinpoint-diagnose problems (even with older cars) that other shops try to fix with the expensive "replace stuff until it works again" method. Customer service is great but slow; it's a very relaxed place and doesn't operate at "Manhattan speed and efficiency" levels. Overall a highly recommended shop.

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