KRW Auto Service

  • 4.9 of 5 stars
6 reviews

2326 New York 9H, Kinderhook, NY 12106, us

(518) 758-7653

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.7/5
Sep 22, 1999
Kenny only works on foreign cars.... I don't think I was getting the car model selector to work..... Besides that, Kenny is a mechanic that doesn't mind talking car stuff with a woman.....
Aug 08, 2002
KRW came highly recommended by the trusted Toyota dealership down the road (my family has bought about 10 cars from them over the years- I had called Kinderhook Toyota to see if they could perform an emergency tire balancing - they said they could on my RAV 4 but not the Golf, which was the car in need... Karen at the Toyota place said "call Kenny - he's great with the European cars." In the meantime, my husband had the tires balanced at Tire World or something, but we kept KRW at the back of our minds.... Several weeks later, our O2 sensor started acting funny. The dealership said "we can get the part in about 6 weeks - keep driving it, it will be fine." after 2 weeks, things were not fine. I called the dealer and griped, but they couldn't do anything... So, I called Kenny. I had a new O2 sensor in 1 1/2 days, and Kenny had a happy customer. I take the Golf there for all the factory-scheduled work (the car is a 2000, but we drive about 25,000 miles a year), oil changes, and the like. I thin they used to be triage nurses there, sometimes - it can be hard to get the car in for tune ups and oil changes, but they are flexible when you have a potentially serious problem.
Nov 18, 2002
Not only is Ken Wengler my mechanic, he is also my neighbor. He has worked on my family's cars for my entire life (all 20 years). We are very loyal to KRW. Ken is an honest business owner who always goes out of his way to be helpful. He also employs a really great team of guys in his shop. When my car went in for an extended period of time, he actually loaned me a car off his lot to drive until my own car got fixed. Any time I have a problem, I can pull in and one of the guys from the shop will pop out to take a quick peek at the car. When I got my licence, he worked with my Dad to find a car that would be safe for me. YAY KRW Auto.
Jul 07, 2009
Ken and his staff are 100% professional. They are reliable, honest, fair, light-hearted, and excellent at their trade. I've had horrilbe experiences with dealerships and other shops in the past. I got an estimate for breaks from Keeler Volvo for almost $2,000. I faxed the estimate to KRW and they did it all and more for around $900. That is the epitome of their service. They love what they do and are very active in their community. If you can get transportation for drop-offs, pick-ups and can wait up to two days for your car; they're more than worth it! (I even get Christmas cards!)
Jul 07, 2009
  • N/A
Always I use afeter hours drop off and pick up. Never any problems, easy to work with. Usualy I can get my car in the same week I call.
Jul 07, 2009
I had a very minor problem with my car, and I brought it in to get fixed, and it was fixed promptly and very appropriately priced which was great because I was in a rush at the time. I would definitely label them as honest mechanics.

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