Norbel Service Center

  • 5.0 of 5 stars
3 reviews

293 Merrick Ave, Hempstead, NY 11566, us

(516) 868-0840

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Oct 26, 2000
Andy has taken care of us for at least 10 years, helping with whatever beater I was desperately trying to keep on the road. Andy always told us what needed repair to get an OK before going ahead, and always told me to fix what I could myself, even though he found the problem (for instance replacing the dried brake lines on the front of a '72 Olds Cutlass convertible). If it was beyond his help, he said so. Typical for Andy: inspecting an old Honda that wouldn't pass the emissions test, he never charged for the time he spent fiddling with the engine (I was never charged for a diagnosis, though he always took the time to find a fix). We were never shocked by the bill. Just as important, everything was fixed correctly the first time. If Mom took in a car for repair, he always offered a ride both ways, a nice feature for someone living in the 'burbs with lousy public transport, but too stubborn to ask a neighbor for the ride. Sadly, we no longer live near his shop, but wish we knew another mechanic like him.
Mar 14, 2002
Andy was reccommended to me 3- 1/2 to 4 years ago. I have found him to be honest, reasonable ,competent and respectful. Althought I moved 1-1/2 years ago, I still travel to Norbell for service. As a female, over the years it has not been easy for find a mechanic who is honest, reasonable, respectful and not condescending. To be able to trust your car mechanic is a rare and valuable thing.
Jan 17, 2011
Andy is one of the most honest and friendly mechanics I have ever known. He goes out of his way to provide service and will always call before making a repair that was unplanned. He does quality work and in the 2o plus years I have been having him service my cars, I have never had a single complaint. His pricing is fair and his workmanship and skill is always excellent.

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