Erin & Bill's Automotive

  • 4.9 of 5 stars
5 reviews

4291 Maple Rd, Buffalo, NY 14226, us

(716) 836-7500

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Apr 10, 2009
If Erin and Bill's wasn't really good, I and all my friends, family, neighbors and co-workers that are current customers would just go elsewhere. Only problem is that honest competent auto shops aren't all that common and we have no reason to look elsewhere. It all started out with a bad tranny mount on my Dodge van... I had the only Dodge rear tranny mount in WNY in my hands , and the disinterested "name brand shops" Would only install their part, which would take about a week to get in. I went from shop to shop searching for a willing wrench. After many phone calls[12] and multiple garage visits(8 minimum)and a waste of an entire day, I found a garage on Maple Road. Erin asked what I needed and 15 minutes later my van was roadworthy. Years later..I check on the customers I send to them, and check on Erin ,Scot and the guys to make sure the people I send don't abuse them. No problems from either direction.
Jul 16, 2009
I always go to them for my 2001 Ford Focus and non warranty work for my wife's 2008 Prius. Scott is always very honest, and the shop has always been great. Their work is always reasonably prices, and there is never any pressure to get added work done.
Dec 25, 2004
Friendly,automotive professionals. Never have I had a bad report from all those who I sent to ERIN & BILL'S.
Sep 29, 2008
SCOTT, the manager, is a very HONEST person. The mechanics are very compenent. Erin the owner is a very easy to talk to guy. Besides my Honda, they have worked on my Buick and my friends Lexus, Lincoln,and Cheverlot.
Dec 28, 2008
My husband and I have had many cars serviced at Erin and Bills. We have always had good experiences. If something doesn't work right the first time, they do not hesitate to take it back and look again. But this rarely happens as it is usually fixed right the first time. The are polite and knowledgeable. We would recommend them to anyone who needs a reliable mechanic.

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