Direct Drive Diagnostic Center

  • 5.0 of 5 stars
8 reviews

1801 53 Street, Brooklyn, NY 11204, us

(718) 234-3766

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
Dec 24, 2007
I have been taking my Acura to Direct Drive Diagnostic for years and would NEVER go anywhere else. Naum, the owner always takes the time to look at my car, explain everything, and advises me on how to keep my car running at its best. Anything from a simple oil change to a brand new transmission - he has done it all on my car... AND always in a timely, professional manner! I have referred several collegues (even my boss!) and friends to him and ALL have received exemplary service. He is one of the most reliable and honest business owners that I know. Naum knows your car better than you do. Parts always available, work is always done on time. This is a professional shop and they stand by their work 100%.
Aug 05, 2009
My car was having starter problems, and I decided to try out this shop. I am always skeptical of garages when I go there for the first time. I found them to be very courteous and professional. I dropped the car off, and they told me it would be ready in a few hours, and it was. I just got the car back and so far so good. Naum (the owner) seems to be a genuinely nice person who wants to help his customers.
Nov 07, 2011
  • N/A
Aug 18, 2008
I took a car to be evaluated before buying it. They were really thorough and gave their time to a project that did not give them any profit. I wish this garage was closer to me but am considering driving out from Manhattan for my next overhaul.
Nov 07, 2011
Apr 09, 2009
The guys at Direct Drive are honest and committed to providing great service to their customers. I am always cautious about getting the run around from a mechanic because I'm a woman but I feel like I was treated with respect and am always given a great deal for the work that is needed. I found out about them on the Car Talk website and they are now my go-to guys for car problems, from changing tires to repairing my head gasket!
Jan 15, 2010
I found this mechanic on Car Talk site... just like a few others, but after calling each one, Direct Drive left me with the best impression. Oh, was I right!!! First off, Pep Boys charged me $100 to tell me that I need the timing belt replaced (some $450 job). Direct Drive guys took a look (free) and found out that my tensioner/guide for the timing belt broke and the belt just slipped off. It was a $12 piece, and everything was back to perfect. I cannot praise them enough for my first experience. I just had a serious problem with my engine. Basically parts of it had to be replaced. All quotes were passing $5000 mark, where Direct Drive assured me that they can do it just under $3000 AND within a week! They delivered on their promise... Their estimates are REAL estimates, and in my case they even came under. They even picked me up from the subway stop to take me to the shop. This is just a truly honest, hard working, knowledgeable, and personable business where it is apparent that they care about their customers and their work and truly enjoy what they are doing. A true gem! Thank you Car Talk for helping me to find Direct Drive, and for allowing me join all the posters here in saying that I'll never go to another mechanic again!
Oct 15, 2010
I had a great experience at Direct Drive. I called in on a Friday around noon and was able to bring my car right in. They handled a number of miscellaneous issues while I waited: touching up rust spots, checking and cleaning the battery, and doing a vehicle inspection (completed at another shop in the neighborhood). The price was more than reasonable. Naum (Nahum?) was friendly. I would definitely go back and would recommend this shop to friends. I also enjoyed the chance to check out the Borough Park neighborhood.

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