L&M Foreign Cars

  • 4.5 of 5 stars
7 reviews

1331 Utica Ave, Brooklyn, NY 11203, us

(718) 451-9894

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.7/5
Their repair price is reasonable
4.1/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.4/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
3.7/5
The hours of operation are convenient for customers
3.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Aug 26, 2009
The reviews are right on the money, and every review you'll read is true. Bill and Michael really do their best to help you understand how to properly maintain your vehicle and avoid costly repairs in the future -- they truly are enthusiasts at what they do. The staff is on point, the repairs are prompt, and there are no surprises when you get your bill. They're 'matter of fact' when it comes to diagnosing your car and being honest with the customer when it comes to mandatory repairs, and they strive to satisfy. Yes, they also answer the phone and are personable. They get to know you on a first-name basis. L&M is mostly affordable -- not cheap, but then again you get what you pay for: expert service. Not a rip-off like the stealership, and not poor workmanship from a shade tree mechanic. If you're a foreign car owner, don't let your stealership convince you that 'they know your foreign car the best'. There are many quality independent mechanics out there, and L&M is one of them. When you're knowledgable and true to your profession like Bill and Michael, it shows.
Apr 06, 2007
Recently, I brought my BMW for service at L & M after I read all of the wonderful reviews. I have been looking for mechanics who I could trust with my car, and I do not need to look elsewhere. Bill, his sons, and wonderful crew of mechanics did wonderful work on my car! They explicitly and honestly told me what work needed to be done and helped me evaluate the pros/cons of having the repairs done now vs. later. Bill also discovered something that the dealership had neglected to fix. Prior to coming to L & M, I went to BMW dealerships for service. Last year however, the dealership told me that I needed to have all kinds of expensive repairs done, which I did not believe or do. Interestingly, when Bill and his crew checked those same areas, he told me that almost all of them were fine! In short, L & M did fabulous work on my car (it hasn't run this well in years!) and provided great customer service. Prior to leaving, Bill insisted that we go out for a test drive, and then called a week later in order to check how the car was doing. I recommend L & M very highly, and I am happy that I finally have found a great mechanic!
Nov 23, 2008
What great guys Billy and the crew are! I was very happy with the care and service I received @ L&M. Billy doesn't make you feel like an idiot because you might be less than handy with a socket wrench. They rake A LOT of time to explain what the problem might be, and how it will be repaired. Once it's fixed, they show you all the parts that were replaced, and the actual repairs. They even will give you the old parts to take away with you (like I actually wanted them :)). L&M will be my regular mechanic for my second-hand, I mean vintage, Mercedes-Benz. WMS
Nov 07, 2011
Jan 04, 2010
I won't take my Audi anywhere else, and they even do body work. No BS, and top-quality workmanship. I had an accident and needed $6500 in body work and repair - done. Had a weird headlight problem - done. Plus the usual maintenance. As others have said, they're not cheap, but not really expensive either. The cost is completely secondary to the work done, which is tops. The only drawback is that they're only open until 5 M-F, and closed weekends.
Apr 06, 2007
They aways make time to explain things until I understand what is wrong and what it will take to fix it.
Nov 22, 2008
What great guys Billy and the crew are! Billy doesn't talk down to you or make you feel like an idiot because you might less than handy with a socket wrench. They take A LOT of time to explain to you what the problem might be, and once it's fixed they show you all the parts that were replaced and the repairs. I could even take my old parts home (like I wanted them :). L & M will be my regular repair shop for my second-hand, I mean vintage, Mercedes-Benz. WMS

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