Swedish Saab Service

  • 5.0 of 5 stars
2 reviews

1013 Atlantic Avenue, Brooklyn, NY 11238, us

(718) 622-3838

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 08, 2006
On the previous page I didn't check either of the boxes relating to guarantees because I have never needed to find out what Roland's policy is. In six years of taking my old Saab to him, I have never had to take it back for anything he has fixed. I clicked several of the boxes saying he specializes in things, not because I am confused and think one person can be a specialist in many things (unless their name is Ray or Tom!), but because he specializes in Saabs and how to fix anything that can go wrong with one. He has done expert repairs for me, from rebuilding the transmission to making it handle like a dream after a crash made it very skittery. And I have to be thoroughly boring and admit I don't have any particular experiences or anecdotes to share beacuse there aren't any. Roland is a craftsman who simply gets on with the job, does exactly what is necessary and no more, and lets his work speak for him (and his fair prices).
Jul 13, 2009
Please don't take your car to him. He is getting too busy, and if I don't say, "Please," I often have to wait a few days to bring my car in for service. Here's the simple scoop: This is a man who does the work on Saab's like your father told you the mechanics were like when there really were mechanics. Roland is a true craftsman and I have always [10+ years now] left with a sense of satisfaction and fairness on his part. That's a rare quality these days.

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