Firestone Complete Auto Care

  • 3.4 of 5 stars
1 reviews

3701 Mckinley Pky, #1140, Blasdell, NY 14219, us

(716) 823-5939

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
5.0/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
N/A
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Feb 24, 2007
I have been to many Firestone stores in the Northeast. I would say this is definitely one of the better ones that I have been to. I always use Firestone for alignments & they always do a great job! They have a lot of specials if you use their credit card such as discount oil changes & inspections so the discount price is nice but their regular price is the highest that you will find although it does carry a national warranty. This is helpful if you travel a lot. Like every other Firestone, they are very aggressive with their "suggested maintenance" so be careful as they will always suggest something to you, it is Firestone standard practice. How do I know? I have my tires rotated/balanced at Goodyear then go to Firestone right after for an alignment & Goodyear never suggests anything because my car is mint but Firestone always does "based on the mileage" & nothing else. They don't have any maintenance records for my cars other than alignments so it is cause for "suggestions". All of this said, I do recommend them due to the deals to be had & their competency. The people working at this location have ethics (unlike some other locations) & wouldn't lie about repairs needed but are aggressive with their suggestions. Take this for what it is worth.

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