Thuman's Auto-Truck Repair

  • 5.0 of 5 stars
5 reviews

3080 Millersport Hwy, Amherst, NY 14068, us

(716) 688-8833

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Mar 20, 1998
John knows many mechanics in the area and will readily recommend one or two he considers the best and most reasonable for specialty repairs he doesn't do. He's willing to help us save some $$ by having us search junk yards, etc. for the parts we need and bring them to him. Just found out he likes "Car Talk" and listens to the Blues on WBFO.
Aug 15, 2000
  • N/A
They were recommended by one person in the office. Now every one knows their phone number. Seriously several people in the office are happy customers.
Jul 07, 2008
A coworker recommended this shop after I had a few bad experiences at other places in the area. They did a few repairs for me for a reasonable price. The last time i was there they diagnosed my problem and before they started working on it, I decided to trade my 10 year old car on a new one. I went to pick my car up and was more than happy to pay for the diagnosis but there was no charge. They even offered to take a look at a used car for me for no charge. A+ service in my book. I've noticed that a lot of the clients of Thuman's seem to be local business owners, contractors, etc. This seems like a good sign to me.
Jul 19, 2008
My car is a 1995 Mercury Sable LTS and John saved me approximately $ 200.00 over what was quoted by the Lincoln Mercury Dealer. I went to the Lincoln Mercury Dealer for a oil change since the selling dealer, their competitor, ceased operations due to factory consolidations. When the oil change seemed to take forever, I walked around and found my car off to the side near a lift. I thought they had not started work or there was a problem. When confronting the service desk they were in the process of writing an estimate and told me the car would not pass inspection unless the work was done. John Thuman did the work and inspected the car. The Dealer was correct about the work, however, the price was out of line. I did not like the approach the Dealer used especially since I was a new customer. Sincerely. Robert Hayman
Jun 25, 2011
We've been taking our cars to John's shop for 20 years. He & his crew are honest, smart, and charge so little that my husband & I sometimes wonder how he stays in business. The bonus about John? He doesn't mind talking to women! He explains stuff in as much detail as you want (sometimes more, which is the sign of a guy who loves what he does), doesn't patronize & doesn't condescend. There's not a woman reading this who doesn't know just how unusual that is. Thanks, John, for keeping our cars running & treating us all (male, female, young, old) like we're not morons (even when we've done something really stupid)!

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