Sears Auto Center

  • 1.8 of 5 stars
2 reviews

1425 Central Ave, Albany, NY 12205, us

(518) 320-7169

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
4.0/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
1.5/5
They take the time to explain the problems and necessary repairs
1.5/5
They treat male and female customers in the same manner
N/A
They are always honest
1.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Jan 27, 2011
Customer service is severely lacking. There is one sales rep who is totally pushy and dishonest, and doesn't listen at all. I told him exactly what I wanted, and he pushed and pushed me to get more stuff that I didn't need or want. The assistant manager is oblivious and defended his dishonest employee and gave no regard to me, the customer. Unless you are experiencing an emergency and this is the only place open, I would strongly adivse to avoid this crooked little money-sucking repair shop.
Jan 27, 2011
Dishonest sales reps who don't cease with their selling efforts. Severe lack of customer service all around, unless you like sales reps who smile in your face as they try to cheat you out of your hard-earned money.

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