Watkins Spring Company

  • 5.0 of 5 stars
1 reviews

368 Central Ave, Albany, NY 12206, us

(518) 463-4241

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 16, 2005
Tom Kingston, owner, has created an atmosphere of honesty in his business. The company has been in existence for over 90 years and they specialize in brake/suspension/under carriage repairs. They are more than happy to explain the repairs needed, why it needs to be done, and how it was done. Two examples: 1. I was there recently to have my brake rotors replaced. An individual came in regarding a vibration in the front. Tom recommended that they see a tire dealer first. He thought it could be a balance problem. When I came back to pick up my car, that same individual came in at the same time (serendipity?). He wanted to thank Tom because it was a tire balance problem. 2. As for my repairs, I had done front rotors, pads and lower ball joints (the latter I had a feeling needed to be inspected). I also had a front-end allignment performed. The total bill was $637 w/tax. OH! MY! GOODNESS!

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