NAPA Autocare-Roy Foster's Downtown Service Center

  • 4.5 of 5 stars
7 reviews

655 N Sierra St, Reno North, NV 89503, us

(775) 786-1055

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.4/5
Their repair price is reasonable
4.1/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.1/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Feb 09, 2001
I had a very good expirience, they were very careful to show me what needed to be repaired, and explain why. When thye found an additional seal that needed to be repaired, they were careful to call me, show me the seal and make sure that I authorized the additional expense. These are good, honest polite people.
Oct 15, 2002
This shop is owned by two brothers (Foster, I think) and they're defintely a family shop. Good guys, but always overworked. Anyway, I keep going back. It's not the cheapest, but they won't cheat you intentionally.
Oct 24, 2003
These guys are the best. They never overcharge, always get the work done quicky, and are more honest than the day is long. When other shops have tried to take me for hundreds of dollars, they have fixed the problem for a song. I recommend them without reservation.
May 27, 2004
I started using this shop around 1990 because it was close to my work and have stuck with them ever since. They kept my 1977 Plymouth running until 2003 and have done good work on my other cars. They have a good record in fixing things the first time and have been very good correcting the occasional mistake.
Nov 09, 2006
Higher prices than I've found elsewherre, and they try to sell you every service possible. e.g., "You need an oil and filter" until I told them it had been done last week. They put in new brake pads and rotors- "the best available." After the work the car still had the same "uneven disc" braking problem. I took it back and they first suggested that I (a senior citizen, repairing my cadillac deville) had ruined them by lots of hard braking. I said no, and they then said they would change the discs and put in a better quality disc. That fixed it. They're not BAD, just average or a little below.
Jan 07, 2009
These guys (Roy and Karl Foster) have one of the dying breed of shops. They do good work, do it quickly, don't overcharge and without fail call to ask before they do anything that is outside the scope originally agreed on. I recommend them to anyone who asks about Reno auto repair.
Jul 02, 2010
I have a very ugly 1990 Subaru. I paid $450 for the car, and it needed work since it quit and left me stranded. I work for Harrah's Casino and know a lot about mechanical work. I knew I needed an alternator. I met Roy Foster and Karl Foster at their shop - right downtown Reno. I told them if the repairs were too much, I would junk the Subaru and buy another. The first thing that impressed me was they THANKED ME FOR MY BUSINESS! They took the beast and started work. They called me with a quote, told me what was necessary, and did the right things. They also found a problem with the AC and called and asked if I wanted to fix it. I said, no thanks. I picked up my dog this afternoon - electrical solved - and they said NO ALTERNATOR was necessary! My bill was about $100 LESS than they quoted - if they needed the alternator. I chose them due to being AAA recommended. AAA was right on! I will refer these guys to others I meet that need HONEST AUTO REPAIR! What a concept! HONEST AUTO REPAIR!

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