Call 6
Candy Dimick Indianapolis, Indiana - 2001 Mazda 626
An ignition question. She cannot retrieve the key when she shuts the car off. It seems like it's stuck in there for good. She was told that it might be a bad steering column, but she doesn't want to spend the money to repair it. Try a different key, if she can get the key out. Transmission may not be fully in park, preventing the key from coming out. Try pushing the shifter farther into park. If key comes out, then the shifter's the problem. If not, problem is the lock. Can also just leave key in, and use a second one to lock and unlock the car.