Genevieve Van Devander (Morgantown, West Virginia)
Genevieve and her 14-year-old son disagree over her Kia’s starting problem. It reads low on gas and occasionally won’t start. When she turns the key, it makes a weak “ grrruuh” noise. She thinks it’s the fuel pump. Her son thinks it’s the gas gauge. Who’s right? Regarding the starting problem, neither. It’s probably the battery, starter motor, or a loose wire. But she may also need a new gauge even though that’s not the cause of the starting problem.