R & L Svc Center

  • 3.9 of 5 stars
3 reviews

1929 N Pinos Altos Rd, Silver City, NM 88061, us

(575) 538-9742

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
3.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
2.7/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
2.7/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Aug 30, 2009
When they diagnosed something they couldn't fix (leaky head gasket), they didn't charge us for the oil change they had already done. We brought it back to them for the brake job after the head gasket was done at Mountain Auto.
Nov 07, 2011
Feb 23, 2011
So I usually do my own brakes. I was busy and decided to give R and L a try. Besides calling me "little Missy", they were respectful and reasonably priced. When I went to pick up my car, I heard a terrible screeching upon braking and felt something wrong in the pedal. I brought it back, and they tried to tell me: "new pads feel different, some noise is normal." I balked, he tried to reassure me. I said throw it on the lift and show me. He said, "I won't have a bay available until tomorrow." I said, "Lucky for us, I have a jack," and proceeded to loosen my lugs. He stopped me and pulled it into the garage. When he removed the wheel, "his guy" had actually put the pad in backwards. The sound was the metal backing trying to be a brake pad. He fixed it for free, but I never went back again. Since then I've met 8 people who have had to have the R & L work re-done. Steer clear!

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