Alert Services

  • 5.0 of 5 stars
1 reviews

1505 S Solano Dr, Las Cruces, NM 88001, us

(575) 522-5150

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
May 29, 2009
First, this is a full service shop, not just muffler and brakes. The shop owner, Dana Thurman, is a straight shooter who just does not lie to his customers, and if he can find a way to fix your car inexpensively he will do so. He has so many regular customers he doesn't need to, and has so many customers because he doesn't do that. I say this as someone who has hung around the shop watching him deal with people as far back as 2003. From 2001-2003 I was just another customer, and what I liked about Dana was that I never once questioned what he told me. A few times he made a small adjustment and charged me $30 or something ridiculous. Once he fixed the rotating headlights on my Pontiac in two minutes with a screw driver and charged me nothing. I won't try to conceal my bias, but it's one based on almost a decade of being a customer and then seeing the way things work at Alert Muffler & Brakes "behind the scenes". Too bad I don't live in Las Cruces anymore, because when I did car repairs were the least of my worries.

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