Somerset Tire Service Inc

  • 5.0 of 5 stars
1 reviews

400 W Main St, Somerville, NJ 08805, us

(732) 356-8500

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Sep 20, 2009
Somerset Tire Service (STS) is an independent tire and automotive repair company with multiple locations in NJ. I have been using their services for the past 30+ years (at several different locations). They have worked on my Ford, Toyota, and several Hondas (one of which I drove for 185,000 miles). They take the time to explain mechanical issues and allow me to inspect the problem parts/systems before, during and after repairs are made. I am most impressed by the honesty and integrity of the employees. For example, I brought my car in due to noise and vibrations seemingly coming from the front wheels. After driving my car and putting it up on the lift, I was told that the problem was due to a loose shield, improperly installed, after recent body work (by a shop my auto insurance co. sent me to). They recommended I return to the body shop to have this corrected. Although they could have easily fixed the problem, they didn't want to possibly compromise my new guarantee from the body shop. Not only was STS right about the cause of the problem, they also didn't charge me for the diagnosis. This is just one example. I have never had to worry that they will mislead me about the type or extent of repairs necessary. I think this might be due to the fact that STS is an employee-owned company. Finally, I am pleased to say that I see all customers, regardless of gender or ethnicity, treated with equal respect and professionalism.

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