Joe's Auto Service

  • 5.0 of 5 stars
1 reviews

152 Wayne Ave, Paterson, NJ 07502, us

(973) 956-9178

Email: 

Website URL: 

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Hours
 
Specialties
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Dec 18, 2002
Many times already, Jim Malenzi the owner/mechanic(BTW, don't call him Joe) has proved to me that taking my car(s) to other shops is just a waste of time and money. There was this time when a Chevy Celebrity just kept running out of gas with the gauge marking 1/4 tank left. This hapenned after I had taken it to another mechanic to replace the fuel pump and they failed to align the floater properly so I was running out of gas with a 1/4 tank full, needless to say Jim was able to diagnose the problem immediately, the car had no gas and the floater had to be repositioned. Another time with another car, I had just bought a new Explore and for some reason it kept stalling going uphill, I once again took it to a different mechanic who suggested we replace the fuel pump. A few hundred dollars later, the problem continued so I went back to Joe's Auto and he was able to diagnose the problem as a dirty air filter. Apparently in the last shop they removed the air filter and failed to close the casing properly, allowing for leaves and other foreign material to get in. As I went uphill, anything over 20 degrees, the leaves clogged the mass air sensor which failed to provide the right amount of air to the mixture. He removed the leaves, put the casing back on and the car's been great every since. The latest episode was last week when I went to another mechanic for a coolant leak, the guy told me it was the manifold gasket and it would be kind of expensive to get it replaced. I went to Joe's Auto and after a quick look he agreed the manifold gasket was the problem but explained whay it had happened and said to try a bottle of Bar's Leak to see if it fixed the problem, I know eventually I'll have to replace the gasket but it's refreshing to see someone trying to fix the problem you have instead of charging you through the nose at first sight.

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