Milelli's Auto Service & Towing

  • 1.0 of 5 stars
1 reviews

175 Morris Street, Morristown, NJ 07960, us

(973) 538-0734

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
N/A
They are competent
1.0/5
Their repair price is reasonable
N/A
They complete the work in a timely manner
N/A
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
N/A
They treat male and female customers in the same manner
N/A
They are always honest
N/A
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
N/A
The hours of operation are convenient for customers
1.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Sep 29, 2011
My wife got a nail in her tire and brought it here to be plugged. I had jacked it up that morning and put on the spare tire and everything under the car at the point where you put the jack was fine. So they fix the tire and put it back on. She gets home, and I go to take a look at the plug on the tire and to check the psi on the tire. 1. They overfilled the tire by 10psi, which is unsafe. 2. I tried to take the tire off (I like to torque it on properly to make it easier to get off in the future). Not only did they not torque it on, but they tightened it so hard that I had to hit the wrench with a hammer to get the bolts off. 3. I started to get the car's jack out to take the tire off to see if they messed up anything else, and when I looked under the car, I saw that they bent the frame of the car at the point where you place the jack. 4. We took the car right back to him, and he was rude to my wife, did not apologize, said the damage was no big deal, and refused to pay to have it fixed (he offered to fix it, but no thanks). He did refund our money, but we still have to take it to a shop to get the damage repaired. If you are looking for an auto repair shop in Morristown, go somewhere else. P.S. There is an easy way to use a simple car jack lift without damaging your frame, put a hockey puck on the lifting disc. Or just place the lift carefully in the first place.

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